Notifications & Alerts
Keep customers informed with automated multi-channel notifications. Send renewal reminders, payment alerts, birthday wishes, and custom messages via Email, SMS, and WhatsApp with delivery tracking and scheduling.
What is Notifications & Alerts?
Our Notifications & Alerts system provides unified multi-channel communication with template management, delivery tracking, and automated scheduling. Send renewal reminders at 30, 15, and 7 days before expiry, payment confirmations, birthday wishes, and custom alerts across Email, SMS, and WhatsApp.
Key Features
Renewal Reminders
Automated reminders sent at 30, 15, and 7 days before policy expiry across all channels.
Multi-Channel Delivery
Send notifications via Email, SMS, and WhatsApp simultaneously or choose specific channels.
Custom Alert Rules
Create custom triggers based on events, dates, or actions with flexible scheduling options.
Birthday Wishes
Automated birthday greetings sent to customers with personalized messages and special offers.
Template Management
Create and manage message templates with dynamic variables and personalization.
Delivery Tracking
Track delivery status, open rates, and click-through rates with detailed analytics.
Why It Matters
Increase Renewals
Automated reminders increase renewal rates by 40% by catching customers before they forget.
Save Time
Eliminate manual reminder calls and emails, freeing your team for high-value activities.
Improve Engagement
Regular touchpoints through birthday wishes and updates keep customers engaged with your brand.
Never Miss a Deadline
Automated scheduling ensures no renewal or payment deadline slips through the cracks.
How It Works
Set Up Rules
Configure notification rules and triggers for different events.
Create Templates
Design message templates with personalization variables.
Auto-Send
System automatically sends notifications based on triggers.
Track & Optimize
Monitor delivery and engagement metrics to improve effectiveness.
Related Features
WhatsApp Integration
Send notifications via WhatsApp Business API with high delivery rates.
Learn More →Ready to Automate Customer Communications?
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