Help Center
How can we help you today?
Getting Started
Learn the basics of Midas Portal
Customer Management
Manage your customers effectively
Policy Management
Handle policies and renewals
Claims Management
Process and track claims
WhatsApp Integration
Connect with customers on WhatsApp
Reports & Analytics
Generate insights and reports
Frequently Asked Questions
After signing up, you'll receive access credentials to your dedicated portal. Simply log in, complete the initial setup wizard, and you can start adding customers and managing policies right away.
Yes! Midas Portal supports bulk data import through Excel/CSV files. We also provide migration assistance for customers on our Enterprise plan.
Absolutely. We use industry-standard encryption, multi-tenant data isolation, regular backups, and comply with data protection regulations. Your data is stored securely and is only accessible to authorized users.
We offer email support for all plans, with priority support and phone support available on Professional and Enterprise plans. Our support team is available Monday-Friday, 9 AM - 6 PM IST.
Still Need Help?
Our support team is here to assist you
Email Support
Info@midastech.in
Phone Support
+91 80000 71413